Frequently asked questions

General F.A.Q's

How do you accept payments?

We accept online payments via PayPal, Square, check and credit cards. Payment of your custom mix must be paid in full prior to us starting your mix. Once payment has been processed, we will begin the process of creating your custom mix.

Do you accept school purchase orders?

Yes we do except P.O's for our CUSTOM MIXES ONLY. Unfortunately, we do not accept purchase orders for our pre-made mixes. If a school or program needs a W9 form filled out and a mix quote please email us at There will be a $100 P.O Admin fee added to the invoice. Once P.O has been cleared we require proof of confirmation before we can start your mix. Once mix is completed we will deliver your mix via Email. The mix will be Watermarked with ADM voice overs and your licesned will not be issued until payment has been received from the school. Once payment has been received we will email you the non watermarked music along with your copy of proof of license.

What happens if I cancel my order?

If you wish to cancel your order, you can do so by contacting us as soon as possible. Orders cannot be cancelled when your mix is already in the production phase. You will be responsible for the amount of time that we put into the music. You may get a partial refund, depending on how much time has already been put into the music. If you have placed an order for music and we have already recorded custom voiceovers for your music, you will be responsible for that cost. We reserve the right to terminate any order. In the event that your order has been cancelled, you will be notified by us.

What is delivered to me once my mix is completed?

Once your compliant mix is completed, we will send the mix to you in the form of an MP3 file, along with your completed PDF License Agreement via email.

Edit Policy & F.A.Q's

What is your policy on edits/revisions & reconstructions. How long could they take?

You have 7 days after your music has been completed to review your mix and have any minor REVISION EDITS made to your mix for free. Free Minor Revision for all mixes include: 1. Changing out a song to take the place of another. ($20 per song you want it swapped) 2. Re-arranging a song. 3. Speeding up or slowing down sections. 4. Adding or removing builds, beats, sound effects or voice overs. 5. Removing or adding length. Reconstruction: If more than 40% of a mix has to be changed, this is considered a reconstruction and you will be charged our hourly rate of $60 as a labor fee. If song changes are requested without song (s) chosen by you, the client, at the time of order, a $20 fee per song charge will be added on top of the edit per hour fee, if we have to choose the song (s) for you.

Revision edits can take up to 7-10 business days depending on the time of year.

Licensing F.A.Q's

How will I receive my license?

Once your mix is completed, all original and licensed mixes will be delivered along with your licenses attached in a PDF file.

What is included in my license and what does it allow me to do?

Your music license will include full rights for your team to perform their routine with our music at any USA Cheer or USASF sanctioned event.

When does my license expire?

Your music license expires on May 15th of the current competition year. If you purchased an Original Mix you may use your mix as many years as you wish.

Can I use my licensed mix for another team or reuse it again next year?

If you choose to use your licensed mix for an additional year after your license has expired, or you would like to use the same mix for another team, you will have to pay $20 per song used in each mix created.

Can I edit or revise my music on my own after I receive it?

No you do NOT have the rights or permission to edit or alter your music in any way after it is received! Only CheerMP3 may edit it for you. If you alter your mix in any way, even it if is just adding one sound effect, your license will become void and you will no longer have permission to use your music or perform to it. You will be in violation of copyright law and CheerMP3 will not be held responsible for any lawsuits brought on you. In order to protect yourself, please contact CheerMP3 for any edits or revisions you may need.